Returns & Exchanges

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EASY RETURNS

We understand that sometimes things don't work out. You can initiate a return within 7 days of receiving your order.

RETURN PROCESS

  • Use our convenient returns form to start the process.

  • Please note that original shipping and handling charges are non-refundable.

  • Return shipping labels are not provided.

  • Kindly share the tracking information once you've shipped your return.

  • In select cases, we may request you to submit a photo of the product to validate its condition, in order to validate our confirmation of accepting the return.

SUBMIT YOUR PROCESS

Please use this form to submit your return or exchange request. Please do not ship your item prior to our acceptance of return which will be communicated via email by one of our customer care representatives.

*Please note that personalised items are not eligible for return. Contact us if you have any questions.

*The product return must include all the original packaging, including any tags or boxes. Please note, personalised items are non-returnable but please message us and we will try to work with you to resolve your concern.