Returns & Exchanges

EASY RETURNS

We understand that sometimes things don't work out. You can initiate a return within 7 days of receiving your order.

RETURN PROCESS

Use our convenient returns form to start the process.
Please note that original shipping and handling charges are non-refundable.
Return shipping labels are not provided.
Kindly share the tracking information once you've shipped your return.
In select cases, we may request you to submit a photo of the product to validate its condition, in order to validate our confirmation of accepting the return.

SUBMIT YOUR PROCESS

Please use this form to submit your return or exchange request. Please do not ship your item prior to our acceptance of return which will be communicated via email by one of our customer care representatives.

*Please note that personalised items are not eligible for return. Contact us if you have any questions.

*The product return must include all the original packaging, including any tags or boxes. Please note, personalised items are non-returnable but please message us and we will try to work with you to resolve your concern.

Most items purchased within the last 7 days are eligible for return or exchange, excluding personalized items. Items with manufacturing defects will be replaced upon submission of photo evidence at no additional charge. Refunds for manufacturing defects are subject to case-by-case review.
Items marked as final sale, personalized items, and items shipped internationally are not refundable.
Refunds for returns will start once we receive the product in our warehouse. Please allow processing of the refund up to 72 hours after our inspection has been completed, which could take up to 5-7 working days. The refund will also depend on your banking system. Rest assured, we will notify you with regular updates.

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Returns & Exchanges

EASY RETURNS

RETURN PROCESS

SUBMIT YOUR PROCESS

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