We begin processing your order 2-3 days after it’s placed. If you need to make changes, please contact us within 24 hours of placing the order, and we’ll do our best to accommodate your request.

At Seline Lounge, we believe in creating beautiful and meaningful gifts while minimizing our impact on the planet. Here's how we strive for sustainability:

Made-to-Order Production: We prioritize a "made-to-order" approach, producing items only when they are ordered. This eliminates the risk of overproduction and reduces waste.

Mindful Material Selection: We carefully source materials, giving preference to eco-friendly options whenever possible.

Minimal Packaging: We use minimal packaging for our products, opting for recyclable and biodegradable materials whenever feasible. We also strive to reduce the overall size and weight of packaging to minimize shipping emissions.

Continuous Improvement: We are constantly exploring new ways to improve our environmental impact. This includes researching and implementing innovative sustainable practices throughout our entire production and shipping process.

Since personalized items are custom-made specifically for you, they are non-returnable and non-exchangeable unless there is a manufacturing defect or an error in the personalization. Custom-sized items also cannot be exchanged. Connect with us and we will find a way to help you.

Seline Lounge garments are designed in Los Angeles, California, with an additional studio in Rockville, Maryland. We collaborate with a fair trade certified production partner in New Delhi, India, ensuring ethical and sustainable manufacturing practices.

Our production sites adhere to the highest industry standards, holding the following certifications:

ISO-9001: This certification signifies that our production processes meet rigorous quality management standards.

Oeko-Tex Standard 100: This certification guarantees that our textiles meet strict human-ecological requirements, ensuring they are free from harmful substances.

SEDEX: This membership demonstrates our commitment to ethical and responsible business practices throughout our supply chain.